Certified Market Conduct and Consumer Protection Specialist
A specialist qualification covering fair treatment, market conduct, product governance, transparent disclosure, responsible sales, customer vulnerability and complaints handling.
What This Certification Covers
A specialist qualification covering fair treatment, market conduct, product governance, transparent disclosure, responsible sales, customer vulnerability and complaints handling.
Like every ACS credential, the CMCPS is awarded only after a formal assessment of defined qualification outcomes — evaluating understanding, application and professional judgement, not attendance alone.
Built for These Roles
- Compliance professionals
- AML and financial crime specialists
- Regulatory officers
- Risk-management professionals
- Internal and external auditors
- Legal and governance professionals
- Fraud investigators
- Customer-protection professionals
- Data-protection specialists
- Information-security professionals
- Banking and financial-services employees
- Insurance and investment professionals
- Managers and members of governing bodies
- Graduates seeking to enter the profession
How the CMCPS Is Assessed
- 01
Multiple-choice examinations
- 02
Applied professional scenarios
- 03
Case-based questions
Unless otherwise stated, candidates must achieve a minimum assessment score of 70%. Full entry requirements and the certification process are listed on the Certifications.
Start the CMCPS Certification
Registration opens on a rolling basis through ACS or an authorised ACS centre. Reach out and our team will walk you through eligibility, registration and assessment windows.
Get Registration Details